Privacy Policy
Last updated: October 2, 2026
This page explains what information ChatToday.com collects and how we use it, in plain language. It works alongside our Terms of Service.
1. Overview
This Privacy Policy explains what information ChatToday.com ("ChatToday", "we", "us") collects when you use our website and apps (the "Service"), how we use it, and the choices you have. It works alongside our Terms of Service.
2. Information we collect
Account information. Your email address, which we use to sign you in with a one-time code. ChatToday doesn't use passwords. You can also sign in with Google, Facebook, or Apple. In that case, we only collect your email address and an identifier for your account with them, so we can recognize you on future sign-ins. We don't collect anything else from that account, such as your name, photo, contacts, or friend list.
Profile information. Anything you choose to add to your profile: photos, bio, interests, and any social or messaging accounts you link.
Activity information. Messages you send through our built-in chat, profile views, bumps, and other actions you take in the app.
Location information. Your device's approximate location, derived from your network connection. See "Location information" below for more detail.
Device and usage information. Technical details like your IP address, browser type, and general usage patterns, which we use to keep the Service secure and working properly.
Diagnostics information. If the app crashes or hits an error, we automatically receive a crash or error report, via Sentry, containing technical details like device type, OS version, and app state, so we can find and fix the problem. Our servers also generate technical logs (via Grafana Labs) to monitor performance and diagnose errors.
3. How we use your information
We use the information above to:
- Operate the Service: show your profile to other members, deliver your messages, run search and the grid
- Send you sign-in codes and other emails necessary to run your account
- Review photos and profile text for content that violates our guidelines, before it's shown to others
- Detect and prevent fraud, spam, and abuse, including banning accounts that violate our Terms
- Understand how the Service is used so we can maintain and improve it
We don't use your information to serve you third-party advertising, and we don't sell your information.
4. Automated content moderation
Photos and profile text are automatically screened before they're shown to other members, using automated image- and text-analysis tools. This lets most content go live within moments, while content that doesn't meet our guidelines, like nudity or content involving minors, is rejected automatically. Flagged content may also be reviewed by our moderation team.
We also use Cloudflare's CSAM Scanning Tool to check every image served against hash lists of known child sexual abuse material (CSAM) maintained by organizations like the National Center for Missing & Exploited Children (NCMEC). Any match is blocked from further delivery and reported to NCMEC, as required by law.
5. Location information
We use your device's network connection to work out an approximate location (accurate to roughly a neighborhood, not an exact address), not GPS, and not anything more precise than that. This powers the "Nearby" badge and distance-based search filters.
Anyone viewing your profile, member or not, only ever sees a general "Nearby" indicator or approximate distance, never your exact coordinates or address. We only store your most recent known location, not a history of where you've been.
7. Your privacy controls
From the Privacy tab in Settings, you can control:
- Who can see the social accounts linked to your profile: everyone, or members only
- Incognito mode, available to Premium members, so profiles you visit won't see that it was you
Your online status is visible to other members whenever you're active, based on when you last used ChatToday. There's currently no setting to hide it.
You can also block or report another member at any time from their profile or your conversation with them.
8. Data retention and deletion
We keep your information while your account is active. You can delete your account at any time from Settings → Account. The account deletion page explains every way to do it, including if you can't sign in.
Photos you remove from your profile or media library, or that belong to a deleted account, disappear right away and are permanently deleted after 30 days. We also clear the copies our content delivery network keeps, but anyone who already viewed a photo may still have a copy in their own browser's cache until their browser discards it.
Deleting your account is immediate and can't be undone. You're signed out, and your profile, photos, chats, favorites, profile visits, location and notices are removed right away. Your direct chats disappear for the other person too; messages you sent in group chats stay visible to the other members, without your photos. Our moderation team can still see your deleted profiles, photos and direct chats for 30 days, so we can look into reports about your account, after which they're permanently deleted.
Some information is kept after that to prevent repeat abuse, keep accurate records and meet our legal obligations: your email address and sign-in details (signing in again starts you over with a new profile), remaining premium time, email preferences, moderation records, reports involving your account, blocks other members placed on you, referral records, and security and email logs. To have these deleted too, email support@chattoday.com and we'll handle it as required by applicable law.
9. Security
We use industry-standard safeguards to protect your information, including encryption in transit and access controls limiting who can see your data internally. No system is perfectly secure, so we can't guarantee absolute security, but we work to keep your information protected and to respond quickly if something goes wrong.
10. Children's privacy
ChatToday is only for people 18 and older, and we don't knowingly collect information from anyone under 18. If we learn that we've collected information from someone under 18, we'll delete it.
12. Your rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, or to object to certain uses of it. You can exercise any of these rights by contacting support@chattoday.com, and we'll respond as required by applicable law.
13. Changes to this policy
We may update this Privacy Policy from time to time. If we make a material change, we'll let you know, for example, by email or a notice in the app, before it takes effect.
14. Contact us
Questions about this policy or your information? Reach us at support@chattoday.com.